top of page

F A Q

Need additional info? Say less

General Questions

Q: What services does Risk Visuals offer?
A: We specialize in videography, photography, graphic design, and social media content creation. Our work includes weddings, brand visuals, marketing
content, logo and brand kits, infographics, and design consulting.
 
Q: Where are you located, and do you travel?
A: We are based in the Outer Banks, NC, but we’re available for travel.
If your project is outside the OBX area, let’s discuss logistics!
 
Q: How do I book a service with Risk Visuals?
A: You can reach out via our website, email, or social media. We’ll schedule a consultation to go over your needs and create a custom package.

Weddings

Booking & Availability
Q: How far in advance should we book our wedding videography?
A: We recommend booking as early as possible, especially for peak wedding season. Most couples secure their date 6-12 months in advance to ensure availability.
Q: How do we officially book you for our wedding?
A: Booking requires a signed contract and a deposit to secure your date. Reach out to check availability and start the process!
Q: Do you travel for weddings?
A: Yes! We are based in the Outer Banks, NC, but are available for travel. Travel fees may apply depending on the location.
​
Videography Packages & Coverage
Q: What is included in your wedding videography packages?
A: Our packages typically include full-day coverage, a highlight film, professional audio, and high-quality editing. Custom packages are available to fit your needs.
Q: Can we customize our wedding video package?
A: Absolutely! We offer add-ons like drone footage, extended edits, full ceremony and speech coverage + raw footage or social media teasers.
Q: How many videographers will be at our wedding?
A: Most weddings include one or two videographers, depending on your package and the size of your event. Additional shooters are available depending on your needs or ideas!
​
Editing & Delivery
Q: How long does it take to receive our wedding video?
A: Our typical turnaround time is 8-12 weeks, but this may vary during peak wedding season.
Q: What is included in the final wedding film?
A: You will receive a teaser & full film - but we also offer social media edits, full ceremony videos, and raw footage add-ons.
Q: Can we request changes to our wedding film?
A: Yes! We include one round of revisions with each package to ensure your film reflects your vision.
Q: How will we receive our final video?
A: Your wedding film will be delivered digitally in high resolution We can also provide USB copies upon request with an additional fee.
​
Filming & Style
Q: What is your videography style?
A: We focus on cinematic, storytelling-based films that capture both the big moments and the little details in an artistic and emotional way.
Q: Will you work alongside our photographer?
A: Yes! We collaborate closely with your photographer and other vendors to ensure seamless coverage of your wedding day.
Q: Do you use drones for wedding films?
A: Yes, we are experienced in drone operations and have FAA certified pilots. Aerial footage can add a breathtaking perspective to your film.
Q: Do you offer raw footage?
A: Raw footage is available upon request as an add-on. Let us know if you’d like access to all the unedited clips from your wedding day.
​
Logistics & Planning
Q: Do you need a shot list or specific requests from us?
A: We love hearing about any special moments you want captured! If you have any specific ideas, shots or concepts - definitely let us know! If not, no worries. We focus on capturing the natural flow of the day while ensuring the most important moments are documented.
Q: What happens if there’s bad weather?
A: We adapt to any weather conditions, provided comparable replacements where possible and use professional equipment to ensure your film still looks amazing.
Q: Do you mic the couple for vows?
A: Yes, we use discreet lapel microphones to capture clear, high-quality audio for your vows, speeches or any other moments you'd like audio of.
 
Pricing & Payments
Q: How much does wedding videography cost?
A: Pricing depends on the level of coverage and package details. Contact us for a custom quote tailored to your wedding day.
Q: Do you offer payment plans?
A: Yes! We can break up payments into installments to make budgeting easier.
Q: What is your cancellation or rescheduling policy?
A: Our services are non-refundable, however we are happy to work with you if your wedding date changes, in the event of an emergency or sensitive situation. Cancelation policy will also be located in your contract for your review!

Video & Photo

Q: What types of video and photo services do you offer?
A: We provide wedding films, brand storytelling, event coverage, promotional videos, social media content, and commercial photography.
Q: How long does it take to receive my video or photos?
A: Delivery times vary based on the project. Weddings typically take 8-12 weeks, while commercial and social media content is usually delivered within 1-3 weeks.
Q: Can I request revisions on my video or photos?
A: Yes! We offer a set number of revisions depending on your package or project to ensure the final product meets your expectations.
Q: Do you offer drone footage?
A: Absolutely! We have FAA-certified for drone pilots and can provide breathtaking aerial footage for your project.

Social Media & Content Creation

Q: How can Risk Visuals help with my social media?
A: We create engaging photo and video content, short form video, branded graphics, and infographics to help businesses boost their online presence. We also offer content strategy consulting.
​Q: Do you manage social media accounts?
A: While we focus on content creation, we can also assist with planning, post scheduling, and strategy to maximize engagement.

Design

Q: What graphic design services do you offer?
A: We design logos, brand kits, infographics, marketing materials, and social media graphics. Don't know where to start? We also provide design consulting.
Q: Can you help me refresh my brand identity?
A: Yes! We can create a customized brand kit including a logo, color palette, typography, and brand guidelines.

Pricing & Payment

Q: How much do your services cost?
A: Pricing depends on the scope of the project. We offer custom quotes tailored to your needs. Contact us for a consultation!
Q: What forms of payment do you accept?
A: We accept credit cards, bank transfers, and PayPal. A deposit is required to secure your bookings.
Q: Do you offer payment plans?
A: Yes! We can discuss flexible payment options for larger projects.

  • Instagram
  • YouTube

©2020 - Risk Visuals LLC

bottom of page